Website management
Stress-free website management for better performance
Managing a website shouldn’t be a headache. From hosting and backups to security and performance optimization, our comprehensive management services ensure your website runs smoothly, securely, and efficiently, so you can focus on growing your business.
Proactive care for your website
Keeping a website secure, fast, and up-to-date can be overwhelming, especially when you’re juggling other priorities. Our proactive approach ensures your website is always secure, fast, and optimized, helping you stay ahead of potential issues before they arise. Regular updates, monitoring, and optimizations help you avoid downtime, security risks, and performance issues, giving you peace of mind and more time to focus on your business.
Common website issues faced by businesses
Managing a website comes with significant challenges that can disrupt your business and waste valuable time. From security vulnerabilities to slow performance, here are some of the most common issues that can hold your website back:
How website management drives results
A well-managed website isn’t just about avoiding problems—it’s about unlocking your website’s full potential. With professional management, your website becomes a powerful tool for growth, delivering a seamless experience for your users while supporting your business goals.
Our website management services are designed to do more than just maintain your site. Our team works behind the scenes to keep your website secure, fast, and optimized for success. From regular performance reviews to expert support, we handle the technical details so you can focus on what matters most: your business.
The benefits of professional website management
A professionally managed website does more than just stay online – it becomes a reliable, high-performing asset for your business. By addressing key challenges and optimizing your site’s performance, we’ll ensure that your website delivers value to your users and supports your business goals. Remember, a professionally managed website not only supports your business but also gives you a competitive edge by ensuring your site performs better than the competition.
Improved security
Stay protected from online threats
With continuous monitoring, regular updates, and advanced security measures, your website is safeguarded against malware, hacking attempts, and other vulnerabilities.
Faster load times
Deliver a seamless user experience
Regular speed optimizations ensure your website loads quickly, keeping users engaged and improving your search engine rankings.
Reduced downtime
Keep your website running smoothly
Automated backups and disaster recovery plans minimize downtime, ensuring your website is always available when your users need it.
Expert support
Get help when you need it
Our team of professionals is always available to troubleshoot issues, answer questions, and provide guidance to keep your website running at its best.
Ongoing optimization
Ensure your website works efficiently
Regular performance reviews identify areas for improvement, helping your website operate at peak efficiency and deliver a better experience for your users.
Time savings
Focus on growing your business
By handling the technical details, we free up your time so you can focus on what matters most—your business and your customers.
What’s included in OGCdigital's website management?
Website management isn’t just an optional service, it’s an essential investment in your business’s success. A well-maintained website ensures your users have a seamless experience while protecting your business from costly downtime, security breaches, and performance issues.
Our comprehensive website management package covers everything you need to keep your website secure, fast, and optimized.
Here’s what’s included as standard:
Hosting and DNS management
Reliable hosting and DNS services
Ensure your website is always accessible and performing at its best with managed hosting and DNS services.
Backups and disaster recovery
Protect your data and minimize downtime
Automated backups and recovery plans safeguard your website and ensure business continuity in case of an issue.
Site speed optimization
Keep your website fast and responsive
Regular speed optimizations improve user experience and boost your search engine rankings.
Software updates
Stay up-to-date and secure
Proactive updates ensure your website is running the latest software, reducing vulnerabilities and improving functionality.
Security hardening
Protect your website from threats
Continuous monitoring and advanced security measures keep your website safe from malware, hacking attempts, and other risks.
Performance reviews
Identify and resolve inefficiencies
Regular performance reviews ensure your website is operating efficiently and delivering a seamless experience for users.
Software licenses
Access premium tools and features
Gain access to premium software licenses, saving you money and ensuring your website has the tools it needs to succeed.
Ongoing support
Help when you need it most
Our team is always available to troubleshoot issues, answer questions, and provide guidance to keep your website running smoothly.
Headache-free website management is here with OGCdigital
Keeping your website in pristine condition doesn’t have to be stressful. With OGCdigital, you get expert care and proactive solutions that keep your site running smoothly, so you can focus on your business.
How to get started
Our process is simple, transparent, and focused on your needs. Let’s put together a website management plan that works for your business.
- 1
Book a call
Schedule a call with us to discuss goals and how we can help you achieve them.
- 2
Have a chat
We’ll learn about your business, answer your questions and outline the next steps.
- 3
Get a quote
Receive a detailed breakdown of costs, timelines, and what to expect moving forward.
Common website management questions
We understand that choosing the right digital partner is a big decision. Below, we’ve answered some of the most common questions about our services, process, and what you can expect when working with OGCdigital.
How much does website management cost, and what’s included?
The cost of website management depends on the specific needs of your website, such as its size, complexity, and the level of support required. We’ll provide a customized quote based on your unique requirements during the consultation process. Our website management services typically include:
- Hosting: Reliable and secure hosting to keep your website online.
- Software Licenses: Save big by utilizing our agency licenses for your websites (only available when we host your website).
- Maintenance: Regular updates to your website’s software, plugins, and systems to ensure everything runs smoothly.
- Security: Proactive monitoring and measures to protect your website from threats like malware and hacking attempts.
- Performance Optimization: Ensuring your website loads quickly and performs at its best (we can only guarantee optimal results when we host your website).
- Support: Assistance with troubleshooting and minor updates as needed.
If you’d like to learn more or get a tailored quote, feel free to reach out, we’re happy to help!
Do you offer hosting as part of website management?
Yes, we provide reliable hosting as part of our website management services. Our hosting is powered by a high-performance VPS platform, ensuring fast load times and reliable performance.
For Canadian customers, our VPS hosting is located in Montreal, while for international customers, we can set up servers in their country or at the closest location to their audience. To ensure maximum speeds globally, we also use edge caching, which serves data from hundreds of locations around the world.
Please note that for some of our management services, such as those that rely on our agency licenses, hosting with us is required. This allows us to provide the best possible service and maintain compatibility with the tools and systems we use.
You mention licenses as part of your Website Management services, what does this mean?
Modern websites are far more than just basic HTML and stylesheets. Advanced functionality like e-commerce, SEO tools, form builders, and performance optimization often requires the use of premium plugins. These tools come with an annual cost, typically ranging from USD $49–$249 per license, to ensure they remain secure, up-to-date, and fully functional.
At OGCdigital, we use agency licenses for all the premium tools we rely on to build and maintain our websites. Customers who use our Website Management services can take advantage of these licenses free of charge, as long as their website is hosted on our platform. This means you get access to the best tools without the added expense of purchasing individual licenses.
If you choose to host your website elsewhere, you’ll need to purchase your own licenses for these tools. As part of our initial quote, we’ll provide a detailed list of the required licenses, including links and costs, so you know exactly what’s needed.
Why Licenses are Important
- Having a valid license ensures that your plugins and tools receive regular updates, which are critical for:
- Security: Outdated plugins are a common target for hackers. Regular updates protect your website from vulnerabilities.
- Compatibility: Updates ensure your tools work seamlessly with the latest versions of WordPress and other plugins.
- Performance: Licensed tools are optimized for speed and functionality, ensuring your website performs at its best.
Can you manage my existing website?
Yes, we can take over the management of your existing website, ensuring it’s optimized and running smoothly. However, if the site is particularly problematic, and built using a sub-optimal tool, then we may recommend a rebuild.
What happens if my website goes down?
We take website uptime seriously. Our team has multiple automated monitors in place that notify us within 60 seconds of any downtime, enabling us to immediately investigate and troubleshoot the situation.
In most cases downtime is very short (typically 5–10 seconds), caused by minor factors like temporary unexpected heavy load on the website. These instances usually resolve themselves and require no intervention.
If the issue does require attention, we act quickly to troubleshoot and fix the problem. In severe cases where disaster recovery is necessary, we roll back to the latest backup of your site and push it live with minimal downtime, ensuring your website is back up and running as soon as possible.
It’s important to note that no website or hosting service can guarantee 100% uptime – that’s simply not possible. However, our redundancy systems and proactive monitoring ensure that any downtime is addressed swiftly, minimizing disruption to your business.
How often do you perform updates and maintenance?
We perform regular updates and maintenance to ensure your website remains secure, fast, and functional.
Do you provide reports on website performance?
Yes, we provide quarterly status reports on the health and performance of your website. These reports include insights into areas like uptime, speed, security, and overall functionality, helping you understand how your website is performing and identify opportunities for improvement. If more frequent updates are required, we can provide them upon request. These reports are purely informational.
Should we identify a key action item, such as the need to upgrade your hosting package, we’ll reach out to you with the supporting data to explain why it’s recommended and how it will benefit your business. It’s important to note that we don’t take cost increases lightly. Our goal is always to keep your website running efficiently without unnecessary expenses. Any recommendations we make are based on ensuring your website continues to perform at its best as your business grows.